Recent Water Damage Posts

Signs of Water Damage in Building Materials

5/23/2020 (Permalink)

Swollen wooden floor caused by water damage Wooden floor needs to be replaced in a Whiteall, NJ home

What Happens When Building Materials Become Waterlogged?

As a homeowner in Whiteall, NJ, it's important to know the signs of water damage. No matter the source of the water – an intense storm, a burst pipe, or something else – you should act quickly to resolve the situation. Water seeping into your home can cause bigger issues such as swelling wood and it can also damage your belongings. Here are the basics of what happens when building materials become waterlogged.

Swollen wood items such as subfloors and cabinets need to be replaced.
Furnishings need to be sanitized and professionally dried.
Weakened drywall and real wood items can often be dried and salvaged.
Insulation needs to be replaced if it shows signs of mold growth.

Interior Damage
If you find signs of water damage in your home, be sure to note all areas affected. Look for warped, swelling wood and crumbling drywall. These developments often mean your structure is compromised and you will need professional water damage mitigation to properly dry or replace impaired materials. Whether water enters your home from a flood or a damaged supply line, the moisture can cause issues even after the water pipe repair is complete. It's important to have all materials inspected to ensure all problems are found and fixed.

Exterior Damage
Building materials on the exterior of your home are repeatedly saturated with water, making them prone to develop mold or rot. Regularly inspect areas where moisture is likely to be trapped. On your roof, look for signs of water damage around chimneys, shingles, and exhaust fans. The siding of your home is vulnerable wherever the panels meet, such as at corners and around windows and doors.
Whether you have experienced a severe storm or a broken supply line, take water damage remediation seriously. The water can cause obvious damage to your furniture and belongings, but it can also cause damage that's harder to see such as swelling wood and mold.

Which Contents Can Be Cleaned After Water Damage?

5/7/2020 (Permalink)

Stained ceiling tile. Words on the bottom STAY AWAY Contaminated water permeates porous materials

Which Items Are Good Candidates for Cleaning?

From fixtures to furniture, business owners may want to try to preserve as many contents of a flooded company as possible. The extent of water damage to contents will vary depending on the degree of contamination and saturation. In general, non-porous contents can be cleaned, disinfected, and dried more effectively than porous materials. These three categories are helpful for determining which items are good candidates for cleaning.

Non-Porous Materials
Contents that are made of hard materials should not absorb contaminated water. These items may be suitable for the following treatments:

  • Abrasive cleaning
  • Immersion cleaning
  • Wet cleaning

Durable non-porous materials can be agitated or blasted without causing damage. Immersion in cleaning solutions or wet cleaning methods may be a better choice for delicate items resistant to moisture. Non-porous contents typically pose a lower risk of re-contamination.

Uncontaminated Porous Materials
Exposure to clean water is less likely to ruin porous materials such as carpeting or furniture. Timely drying is still essential to prevent mold from forming. If a broken pipe is the cause of a flooded company, most contents can be safely dried and cleaning may not be necessary. Items that have become stained may benefit from dry cleaning, foam cleaning, or spraying and wiping.

Certain Contaminated Items
Contaminated water permeates porous materials. While these items are more difficult to completely clean, disinfect and dry, restoration of contaminated contents may still be possible at a considerable cost. Upholstered furniture, for instance, may require a combination of specialized cleaning methods and the replacement of padding. In most cases, it is more cost-effective to replace contaminated items. Careful cleaning is necessary to preserve the condition of expensive or rare contents while minimizing any risk of re-contamination.
The owners of a flooded company should consult with content cleaning experts in Atco, NJ. Trained specialists can recommend the best approach to restoring items damaged by water.

How Does Drain Cleaner Damage Your Pipes?

2/18/2020 (Permalink)

Drain cleaner ads, water pipe detergent with clear pipes section in 3d illustration When your Library, NJ, home has a clogged drain, you may use a drain cleaner

Top Ways In Which Drain Cleaners Damage Your Pipes

When your Library, NJ, home has a clogged drain, you may use a drain cleaner as a quick and easy way to remedy the problem. While these products seem convenient, they often do little to fix clogs. In fact, many drain cleaners end up causing harm to pipes, which only introduces additional plumbing problems into your home. The next time you think about pouring chemicals down your drain, be sure to consider these top ways in which drain cleaners damage your pipes.

Disrupted Septic System

Each time you use a drain cleaning product, you’re compromising the effectiveness of your septic system. Most drain cleaners are packed with strong chemicals that aren’t intended for regular use. Some of the most harmful elements in standard drain cleaners include the following:

  • Lye
  • Trichloroethane
  • Hydrochloric acid
  • Peroxide
  • Bleach
  • Caustic potash

Over time, these toxic chemicals can destroy the good bacteria that your septic system relies on to function properly.

Broken or Cracked Pipes
In many cases, the products you use to clear your clogged drain can lead to broken or cracked pipes. This occurs when the drain cleaner produces an excess of heat or chemicals that cause your piping to slowly break down. As a result, your pipes begin to accumulate cracks and other types of damage that may eventually cause the whole pipe to break. This form of destruction may require a costly sewage cleaning or repair.

Leaking Pipes
The excessive heat that drain cleaners produce can harm your pipes in other serious ways. If you have plastic pipes in your home, they will warp or melt if too much heat builds up inside them. This might later result in leaks or other forms of water damage.
The next time you have a clogged drain in your home, be sure to call water damage repair experts for cleanup services. A professional can address any existing problems and prevent additional damage to your pipes.

Restoring Water Damaged Property

1/31/2020 (Permalink)

Air movers placed in area affected by water Water restoration

No business owner wants to think about the possibility of having a water catastrophe, but the more knowledgeable you are about the risk, the better prepared you will be if an event occurs. Standing water is the perfect scenario in which mold and other contaminants can grow. Dealing with flooding or pipe burst cleanup can be time-consuming and costly and it must be handled quickly.
There are many things to consider when managing water cleanup. Professionals are best equipped to analyze the situation. They will determine the category and class of any damage, which will aid them in developing the best plan to restore your business.

Classes - Water Damage

Class 1 – This is damage that has only compromised a small area that hasn’t absorbed much moisture.
Class 2 – Damage in this class affects an entire area, including the flooring and the walls.
Class 3 – Not only have the walls and flooring in this class been saturated but most likely the moisture has seeped through to the ceiling.
Class 4 – Specialty drying techniques are required in this class because of the damage done to such hard surfaces as concrete and stone.

Categories - Water Damage

Category 1 – The source of this damage is from clean water such as a broken pipe, toilet tank or a supply line leaking. Pipe burst cleanup can be degraded to a lower category if not dealt with quickly.
Category 2 – This damage is from “grey water”, which includes dishwasher or washing machine water that contains detergents.
Category 3 – The damage in this category would involve water that is unsanitary, such as sewage or a flooding river.

Water Removal and Restoration

Vacuums and pumps will be used to remove the water from all affected surfaces and items. Antimicrobial remedies may also be applied. Pipe burst cleanup or other water damage repair can be resolved successfully if it is handled quickly and professionally.

Why Is My Toilet Overflowing?

12/5/2019 (Permalink)

Overflowing broken toilet Toilet overflow in a Clayton, NJ home

Why Is My Toilet Overflowing?

Discovering an overflowing toilet can cause a real sense of panic, especially if raw sewage is involved. The sewage cleanup process is disgusting, to say the least. A clogged pipe is one of the most common reasons for a toilet overflow. The challenge is finding which part of the system is clogged, as there are several different areas that could be the source of the problem:

1. Toilet Bowl

A toilet bowl clog is the most common of all toilet backups. There are certain things that shouldn’t be flushed down a toilet. Surprisingly, one of the biggest offenders is the so-called flushable wipe. They can easily cause a clog.

2. Toilet Trap

The toilet trap is an s-shaped trap that’s in that shape so that the sewer gases don’t travel back up through the pipes. This avoids the foul sewer odors in your bathroom. This keeps sewer odors where they should stay—in the sewer. Unfortunately, the s-shape can also be conducive to clogs.

3. Drain Lines

Similar to the toilet trap, the drain lines leading from your home to the sewer tend to have multiple bends. Clogs can eventually build up in these bends and they can cause your toilet to flush slowly or even lead to a backup. Sewage cleanup could be a real possibility if you’re not proactive.

4. Lateral Sanitary Sewer Line

If you find that water is backing up in your sink when you flush the toilet, you likely have a backup in the lateral sanitary sewer line. This is the main sewer line of your house. A clog in this line can eventually cause a toilet overflow, especially if things that should not be flushed are flushed.
A clogged pipe can develop into a real problem if it’s not immediately resolved. If your Clayton, NJ, home is the victim of a toilet overflow, you can count on professionals to handle your sewage cleanup needs.

What Is the Worst Category of Water Damage?

10/17/2019 (Permalink)

Flooded neighborhood stree Sewage and flooding are considered Category 3

Water in your home is never a good thing. It can cause a number of problems, destroy furniture and carpeting and enable the growth of mold on walls and ceilings. When black water is present, this signifies a very serious situation. In fact, this is the highest level of water harm to a home as it indicates the presence of contaminated water. If this happens to your home in Williamstown, NJ, it's time to call in the professional water restoration team. This is the best way to protect your family and your contents from the effects of unsanitary water.

The Definition of Category 3 Water

A category 1 water leak involves clean water from pipes associated with drinking water and similar sources. It often does not pose a health threat to humans. A category 2 water event comes from grey water and includes leaks from toilet bowls with only urine, sump pumps and dishwashers. It could have the presence of elements harmful to humans. The highest level of water damage often includes the following:

  • Black water
  • Harmful bacteria and fungi
  • Sewage
  • Unsanitary agents

An event that requires a sewage cleanup is a good example of a category 3 water problem. This situation demands a quick reaction to the problem. The longer contaminated water remains in a home the more damage it can do and the greater the potential to cause harm to pets and humans.

The Answer to Water Damage

The first thing to do is call a company that is Here to Help. The professionals can take control of the situation and begin the clean up process quickly. This will involve specialized equipment such as wet vacs, powerful fans and ventilation systems. After a damage inspection and assessment, the company will undertake water removal, drying, cleaning and restoration. The presence of black water will be removed from your home "Like it never even happened".

What to Do After a Toilet Overflows

8/21/2019 (Permalink)

Unclog the toilet

What to Do After a Toilet Overflows

Having a flooded toilet in your home in Williamstown, NJ, is one of those unfortunate things that seems to happen to everyone at some point. It’s important to know how to handle these situations in the safest way possible, especially in the case of sewer damage, to avoid any spread of contamination or potential illness caused by contact with the flooded water.
If you catch the mess early, you should be able to handle the cleanup on your own, especially if it only made it to your tiled floor.

  1. Stop the water from overflowing: Pull off the tank lid, push down on the circular rubber valve at the bottom of the tank and lift the float to stop more water from entering the toilet bowl. Then turn off the valve behind the toilet so no more water can be supplied to the tank.
  2. Clean up excess water from the floor: Use a mop or rags to clean up all the water and waste that made it to the floor after the water stops overflowing. Clean any bathroom rugs and towels or throw them away.
  3. Unclog the toilet: Use a regular toilet plunger (make sure it’s not actually a sink plunger), and if this doesn’t do the trick, an auger “snake” might clear it up.
  4. Call a plumber if necessary: After using the auger and the plunger again with no success, you may need a plumber, especially if you suspect sewer damage. You can also call the local sewage company if you’re concerned and want additional advice.
  5. Sanitize with bleach: Using a mixture of hot water and bleach, sanitize every spot that came into contact with the contaminated water. Use rubber gloves if you’re using a hand cloth.

If the contaminated mess is larger, may have resulted from sewer damage, and had time to absorb into the walls, wood flooring, or carpeting outside the bathroom, it might be necessary to use the services of a water damage restoration company. They will help ensure mold doesn’t have a chance to grow inside the walls or floors, and the contamination is fully cleaned up. They will also be able to remove any lingering odors if the damage was that widespread.

Summer Storms Causing Water Damage

6/24/2019 (Permalink)

When homes are flooded and not taken care of properly mold can become another issue that owners experience.

As we begin the summer season we will see some summer storms. Many of these storms bring rain and strong winds. This type of precipitation can cause some real damage if they come in strong. Many home owners are not prepared for water damage and may have no clue how to handle flooding when it happens. 

When homes are flooded and not taken care of properly mold can become another issue that owners experience. 

Do not let your water damage turn in to a mold damage problem leave the clean up to professionals and call us today. We have the proper equipment and experience to handle any size water damage. Let us take the stress from your shoulders on to ours and get your home back to normal. 

SERVPRO of Berlin/Williamstown (856) 728-7350

Thunderstorms in South Jersey

6/3/2019 (Permalink)

Water droplets on the ground Downpour in Berlin, NJ

Lately our area has been getting hit by some strong thunderstorms. These storms come with heavy rain, strong winds, and occasional tornado warnings. Due to the severity of these storms many local residents in Berlin, Williamstown, Atco, and Sicklerville areas are experiencing flooding and water damage to their properties. 

Water damage is not something that needs to be dealt with alone. SERVPRO of Berlin/Williamstown has a team that is fully equipped to handle any size and type of water damage that may occur at your property. We are available 24 hours and 7 days a week so you can call us when the problem hits. 

Give us a call today at (856) 728-7350 and let us schedule a time to come check out your properties water damage. 

Water Damage Team

2/27/2019 (Permalink)

At SERVPRO of Berlin/Williamstown, we believe in our company wide theory of our 1-4-8 principle, and it works well with all of our emergency requests.

  • Within one hour from notice of loss, a SERVPRO Professional will contact you to arrange for service, and you'll know that help is on the way.
  • Within four hours of loss notification, a SERVPRO professional will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.
  • Within eight hours of on-site arrival, we will brief you, the customer, as to the scope of work to be performed, as well as your insurance agent, adjuster, or property manager. We will work neatly and efficiently to help you regain control of your property. We will use state of the art restoration techniques to ensure your property is taken care of correctly the first time. After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

We take pride in servicing every customer and each and every job, large or small, with results that make our customers feel just like our motto says: "Like it never even happened."

Berlin, Williamstown and Surrounding Areas 24 Hr Emergency Service

2/27/2019 (Permalink)

SERVPRO of Berlin/Williamstown is available 24 hours a day for water emergencies,we have the specific water damage training and experience to help.

SERVPRO of Berlin/Williamstown is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage ,immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer The Phone With a Live Voice!

We understand that when you call us, you may be feeling confused, stressed and not in the right frame of mind. You need an expert to guide you through this crisis. SERVPRO of Berlin/Williamstown has the specific water damage training and experience to help you through this tough time. We specialize in Water Damage Restoration -in fact, it's the cornerstone of our business!

Call SERVPRO of Berlin/Williamstown today for the help that you need. (856) 728-7350

24-Hour Emergency Services for Williamstown, Berlin and Surrounding Areas

1/28/2019 (Permalink)

Do you have a common routine of ending your day with filling your dishwasher and running it while you head to bed. This is common for many families and there is never a thought of something possibly happening.

It's a dish washer what could possibly happen?

Until the day you wake up and find your kitchen flooded by your dishwasher that malfunctioned and overflowed quietly as your where dreaming. 

Although incidents like this may not happen all the time. It's best to know what your next steps are by being prepared. SERVPRO of Berlin/Williamstown is ready and equipment with an amazing educated team that will respond quickly and clean of the mess. 

Save our number (856) 728-7350 and call us any time of the day we are available 24-hours.

Water Damage Process

12/10/2018 (Permalink)

SERVPRO of Berlin/Williamstown is here to make your stressful situation “like it never even happened.”

Here at SERVPRO of Berlin/Williamstown we strive to provide excellent communication and prompt service to our customers. When we receive notification of damage to a customer’s home or business we understand they may be distressed and unsure of the mitigation process that is about to unfold. Below is a bird’s eye view of the process that we follow for water damages.

One Hour:

Within one hour from notice of loss; SERVPRO of Berlin/Williamstown will contact you to arrange for service. During this call our trained office staff will ask important questions regarding your damage, insurance information and any additional contact information that is needed.

Four Hours:

Within four hours of loss notification; SERVPRO of Berlin/Williamstown trained technicians will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

Detailed Explanation:

A trained, uniformed and equipped SERVPRO of Berlin/Williamstown professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. All damages are different and our on-site personnel will ensure that you are aware of each aspect of your damage.  


A SERVPRO of Berlin/Williamstown professional will begin pretesting for restorability, working from the source of the damage outward. Water travels through different materials at different speeds. What might look like a small damage could have moved to another portion of the home via the materials that are wet.

Eight Hours:

Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate individual, most times your insurance adjuster or property manager.

Cleaning & Restoration:

SERVPRO of Berlin/Williamstown will work neatly and efficiently to help you regain control of your property when a damaging event has occurred. Our certified teams will use state-of-the-art restoration techniques to ensure that your property is taken care of right the first time.

Final Walk-Through:

After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

If you are ever in need of our services be prepared by saving our information now SERVPRO of Berlin/Williamstown (856) 728-7350. We are here to make your stressful situation “like it never even happened.”